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OUR STORY
CPOA Global is a full-service solution provider of Telecommunications and Back Office Solutions for small and medium-sized organizations and enterprises. From research, procurement, project management, and post implementation support, we do it all in partnership with you!
Our goal throughout every engagement or process is to redefine the customer experience by providing RACE, which stands for Ridiculously Awesome Customer Experience.
With a global footprint, our ability to understand and bridge the unique business and technical needs of our customers is at the very core of what we do. We then in turn, align our offshore resources and talent in the Asian Pacific Rim to deliver a level of quality and unbiased solutions that help with the bottom line and specific goals of our customers.
ACCOUNTABLE
We make ourselves ACCOUNTABLE for our actions and words, whether there are consequences or not.
EXCELLENCE
To provide the best services in the market, we always hold ourselves to a standard of EXCELLENCE.
INTEGRITY
INTEGRITY is a constant reminder of our obligation to develop and stay firm to a solid moral compass.
SERVE FIRST
Our duty comes first, which is to SERVE FIRST.
GROWTH-MINDED
We understand that being GROWTH-MINDED provides us with more exciting opportunities to grow and learn as a team and as individuals.
HUMBLE CONFIDENCE
HUMBLE CONFIDENCE supports our growth mindset by encouraging us to do a job well done and learn from our mistakes.
OUR CORE VALUES
Meet our Team
Progress has always been the mantra for CPOA Global Inc.'s team leaders. Possessing personas that share a sense of determination, hard work, and unbiased perspective, this team aims to continue providing their clients with the "ridiculously awesome customer service" that CPOA is well-known for.
Our Partners
Kevin Lee
Having founded CPOA Inc. in 2005, Kevin Lee's ability to innovate and adapt to the fast-paced industry of Telecommunications earned him the prestigious President's Club Award and a brief membership of the Telepacific Agent Advisory Board.
Meet our Team
Progress has always been the mantra for CPOA Global Inc.'s team leaders. Possessing personas that share a sense of determination, hard work, and unbiased perspective, this team aims to continue providing their clients with the "ridiculously awesome customer service" that CPOA is well-known for.
Jazzlyn Calibara
Operations
Business Operations Head
Emy Gelacio
Service Delivery Team
Associate Team Manager
Juan Pambid
Strategy Analytics Team
Associate Team Manager
Marlet Fabreag
Audit Team
Associate Team Manager
OUR CORE VALUES
ACCOUNTABLE
We make ourselves ACCOUNTABLE for our actions and words, whether there are consequences or not.
EXCELLENCE
To provide the best services in the market, we always hold ourselves to a standard of EXCELLENCE.
GROWTH-MINDED
We understand that being GROWTH-MINDED provides us with more exciting opportunities to grow and learn as a team and as individuals.
INTEGRITY
INTEGRITY is a constant reminder of our obligation to develop and stay firm to a solid moral compass.
SERVE FIRST
Our duty comes first, which is to SERVE FIRST.
HUMBLE CONFIDENCE
HUMBLE CONFIDENCE supports our growth mindset by encouraging us to do a job well done and learn from our mistakes.
Emy Gelacio
Service Delivery Team
Associate Team Manager
Gerardyn Mata
Marketing Team
Associate Team Manager
Juan Pambid
Strategic Analytics Team
Associate Team Manager
Jazzlyn Calibara
Operations
Business Operations Head
Marlet Fabreag
Audit Team
Associate Team Manager
Meet our Team
Progress has always been the mantra for CPOA Global Inc.'s team leaders. Possessing personas that share a sense of determination, hard work, and unbiased perspective, this team aims to continue providing their clients with the "ridiculously awesome customer service" that CPOA is well-known for.
Emy Gelacio
Service Delivery Team
Associate Team Manager
Gerardyn Mata
Associate Team Manager
Marketing Team
Marlet Fabreag
Audit Team
Associate Team Manager
Jazzlyn Calibara
Operations
Business Operations Head
Juan Pambid
Strategic Analytics Team
Associate Team Manager
Meet our Team
Progress has always been the mantra for CPOA Global Inc.'s team leaders. Possessing personas that share a sense of determination, hard work, and unbiased perspective, this team aims to continue providing their clients with the "ridiculously awesome customer service" that CPOA is well-known for.