Call Center Services
Our various services can help you build and expand your demands and ideas, all while ensuring that customer friction is kept at an all time low. Additionally, you can expect clear data, compelling content, and authentic and interactive experiences with your customers.
24/7 Answering Services and Customer Support
Never miss an opportunity again. We understand how essential client relationships are and how they make your business more efficient and accessible. Once that phone rings, a dedicated customer success specialist will handle your questions and inquiries. You have the option to receive incoming or make outgoing calls and control call volume spikes. This can be during office hours, after-hours and across all time zones.
24/7 Administrative Services
Do you need to answer customer inquiries as soon as possible? Let's lessen the wait. With just the click of a button, your customers can get a live representative to answer their general inquiries and requests before and after office hours. If your business requires administrative tasks such as documents being sent back and forth, data encoding, or scheduling appointments, our fully managed back-office service staff is highly trained to get the job done.
OTHER SOLUTIONS
What We Offer.
CPOA Global is a full-service solution provider of Telecommunications and Back Office Solutions for small and medium-sized organizations and enterprises. From research, procurement, project management, and post implementation support, we do it all in partnership with you!
Find Something for Your Business with CPOA Global's Services