Our Ridiculously Awesome Team
At CPOA Global, our success starts and ends with our people. Behind every innovative telecom and back-office solution we deliver is a team driven by passion, excellence, and the shared mission of redefining what customer experience truly means.
We’re not just a company, we’re a collective of thinkers, doers, innovators, and problem-solvers who thrive on collaboration, creativity, and purpose. Each member of our team plays a vital role in ensuring that our clients experience nothing less than RACE — Ridiculously Awesome Customer Experience.
Kevin Lee
President
Having founded CPOA Inc. in 2005, Kevin Lee's ability to innovate and adapt to the fast-paced industry of Telecommunications earned him the prestigious President's Club Award and a brief membership of the Telepacific Agent Advisory Board.
After helping CPOA Global establish a solid presence in Asia in 2013, A.J. Legaspi continues to use his relevant experience in both the local and global telecommunication industries to drive CPOA Global to a strong position in the highly competitive global market today.
AJ Legaspi
Chief Operating Officer
Together, We Deliver RACE
Our team is the driving force that turns big ideas into tangible success.
Jazzlyn Calibara
Business Operations Head
A powerhouse of precision and leadership. She drives the operational heartbeat of CPOA Global. With her sharp eye for process improvement and efficiency, she ensures that every department operates in perfect harmony, from day-to-day execution to long-term strategic goals.
Marlet Manalo
Associate Operations Manager
A dynamic force within the operations team, she is known for her adaptability, dedication, and analytical thinking. She bridges the gap between leadership vision and operational execution, ensuring that every project and process runs efficiently and effectively.
Kristel Dela Rosa
Associate Team Manager
She is the perfect example of what it means to be a great salesperson: passionate, persuasive, and purpose-driven. With her natural ability to connect with people and her deep understanding of client needs, Kristel doesn’t just close a deal; she builds relationships that last.
Christina Retilba
HR Administrator
Her role goes beyond managing policies, she nurtures a positive workplace culture built on trust, respect, and collaboration. Her warm personality and strong organizational skills create a balance between professionalism and care.
Maria Lourdes Corcuera
Subject Matter Expert
With her deep knowledge of operations and best practices, she provides invaluable support to agents, guiding them to deliver top-quality service with consistency and care. She is known for her hands-on approach in mentoring, coaching, and empowering team members to perform at their best.
