Privacy Policy
CPOA Global
SMS Privacy Policy
CPOA Global is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we collect, use, and safeguard your Personal Information in connection with your use of the SMS Service (“Service”), which is made available to you through a third-party service provider. This Policy is incorporated into our Terms of Service.
By using the Service, you agree to the terms of this Policy. CPOA Global reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice. The date of the last update will always be posted at the top of this Policy. Your continued use of the Service following any updates constitutes your full acceptance of those changes.
Personal Information We Collect
“Personal Information” is information that individually identifies you, such as your mobile phone number, user name, screen name, or other information you provide, such as social security number, driver’s license number, passport number, address, email address, browsing history, or any data that identifies, relates to, or could reasonably be linked to you.
Through the use of the Service, CPOA Global may receive the following information from our third-party service provider:
- Your mobile phone number when you send us a text message
- The text of messages you send through the Service
- Any user name or screen name you select in connection with the Service
- Comments or feedback you send regarding the Service
You have the right to (i) request details about the personal data we collect from you, and (ii) request that we delete your personal information.
How CPOA Global uses Personal Information about you
CPOA Global uses your Personal Information to:
- Provide you with the Service
- Process and respond to inquiries
- Improve the Service
- Contact you with important announcements or service messages
- Conduct research
- Provide anonymous reporting for internal and external use
Messages sent through the Service are stored on our servers. We retain this data only as long as necessary to provide the Service and for legal or operational purposes. CPOA Global may use third-party servers and services to support operations.
Disclosure of your information
CPOA Global will not rent, sell, or share your Personal Information with other companies for marketing purposes. Specifically:
- No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
- All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may disclose your information only in the following limited cases:
With your consent
- To enforce our Terms of Service
- To trusted businesses or persons solely for the purpose of processing information on our behalf, subject to confidentiality agreements
- To third parties who have entered into non-disclosure agreements with us
- To affiliates or subsidiaries under common control with CPOA Global
- In response to subpoenas, court orders, or other legal processes
- When necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or threats to safety
- In the event of a merger, acquisition, or transfer of assets
- In aggregate, non-identifiable form (e.g., usage statistics)
Security
CPOA Global takes reasonable precautions to safeguard your Personal Information and requires third-party providers to do the same. However, no system is completely secure. Information transmitted through carrier networks or third-party SMS platforms is outside of our direct control.
We cannot protect, nor does this Policy apply to, information you choose to share with other users. You should never transmit sensitive personal information to other users through the Service.
Opting in
Via Website
A mobile user may opt in by submitting their phone number through our online webform. By providing your number, you agree to receive SMS or MMS messages from CPOA Global, including exclusive offers, important updates, and real-time price alerts. Message frequency may vary, and message and data rates may apply. Consent is not required as a condition of purchase. Customer information will not be shared or sold to third parties for marketing purposes.
Opting out
You can opt out at any time by replying “STOP” to a message from CPOA Global. Once requested, you will receive a confirmation, and you will no longer receive messages. For assistance, reply “HELP.”
Once requested, you will receive a confirmation, and you will no longer receive messages from CPOA Global.
Children
The Service is not intended for children under 13, and CPOA Global does not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.
Limitation of Liability for Disputes and Breaches
Broadvoice shall not be held liable under any circumstances in the event of a breach, disagreement, or any other dispute between Company [ CPOA Global ] and any of its customers, third parties, or individuals arising from such breach or dispute. All parties hereby acknowledge and agree that Broadvoice will not be liable for resolving, indemnifying, or assuming any liability related to disputes or issues that may arise between the Company [CPOA Global ] and any other parties, including, but not limited to, claims, damages, or legal actions resulting from such breaches, disagreements, or disputes.
Questions or concerns?
If you have any questions regarding this Policy, please contact us by replying “HELP” or through our website at www.cpoaglobal.com.
Non-Discrimination
We will not discriminate against you for exercising your rights under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA).
